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Operations software

Systems built around the way you already work

We design and build the systems operating businesses run on. Not a template with your logo dropped into it, and not somebody else's platform you have to bend around. A system shaped to your operation, that your people have a hand in, and that we keep running for you.

An operating minerals site seen from above
Captured onceFrom the person who saw it, straight into the figure
Technical design work on screen
Server infrastructure
Enterprise managementCritical data analysisField captureCustom platformsHosting & supportIntegrationEnterprise managementCritical data analysisField captureCustom platformsHosting & supportIntegration
(The problem)

You do not have an information problem. You have a one copy of it problem.

A worker recording readings on site

The figure exists. Somebody wrote it down. The trouble is where it went next: a slip in a pocket, a spreadsheet on one laptop, a number somebody remembers. By the time it reaches the person who needs it, it is late, partial, and impossible to compare against last month.

01
Written down, keyed in later

Or not at all. Nothing has a history, so repair or replace becomes a judgement call instead of a calculation.

02
A spreadsheet per site

Each one correct on its own and impossible to add up. Stock gets bought that already sits on a shelf elsewhere.

03
Month end archaeology

Costs assembled by hand after the period closed, which is the point at which you can no longer do anything about them.

04
Nothing comparable

Three sites recording the same thing three ways. You cannot tell a well run operation from a lucky one.

(What we build)

Four kinds of system, one shared record underneath

Each part reads what the others wrote. A figure entered once is never entered again, which is also why the numbers cannot disagree with each other.

01 / Management

Enterprise platforms

Operations, assets, stock, purchasing, people and cost in one connected system rather than six that nearly talk to each other.

02 / Analysis

Critical data analysis

Unit cost, margin by site, utilisation and downtime by cause. Produced from captured records, inside the period rather than after it.

03 / Capture

Field and floor apps

Built for somebody in gloves with forty seconds. Large targets, preset choices, a photograph instead of a paragraph.

04 / Surfaces

Portals and integration

Customer facing surfaces, and the connections into the accounting and payroll systems you already run.

Everything we build
(Why Pocco)

A system you can argue with, change, and keep using for years

You have a say in all of it

You sit in the design. If a screen does not match how your foreman actually works, we change the screen rather than retraining the foreman. That is the difference between a system people use and one they work around.

Modern tools, accountable hands

We use the newest tooling available, AI assistance included. Every change it touches is reviewed, tested and approved by a named person before it reaches anything live. Speed from the tools, accountability from the people.

Your support team, by name

People you can ring who know your system and your business. Not a ticket number in a queue behind ten thousand other customers. On the Sunday something breaks, that is the entire value.

Built to be maintained

Documented so it can be carried forward rather than rewritten, updated as your business changes, and extended when you grow. We build for years, not for a handover and a handshake.

We run it, so it is one number to call

Many suppliers hand over a system and leave the hosting, the backups and the uptime to you. We run the infrastructure, back it up, and carry the responsibility when something goes wrong.

Satisfaction is the specification

A system that is technically correct and hated by the people who use it has failed. We test with your actual users on your actual data, and judge the build on whether they reach for it rather than around it.

(The flagship)

The REEF Operations Platform

Members of our team designed and built the operations platform for Resource Energy Engineering Fuels, a mining business running processing plants across multiple sites, working with the owner from the first brief to the final walkthrough.

OnceEvery figure captured a single time
In monthCost per ton, not weeks after closing
Per siteEach plant separate, the owner sees all
AuditedEvery change carries a name and a reason
Read the case study
A coal processing plant on a client mine site
The platform presented at an industry showcase
(What it changes)

Faster, cleaner, and far harder to argue with

Decisions inside the period

Unit cost, margin and performance while you can still act on them, rather than six weeks later when the month has closed and the money is spent.

Hours of admin removed

Reports build themselves from what your people already captured. Nobody retypes a figure, which also removes the errors that come with retyping it.

One version of the truth

Operations, stores and finance reading the same record. The end of two departments arriving at a meeting with two different numbers.

Figures you can defend

Every number traceable to who captured it and when, with every later change explained. An invoice dispute becomes a matter of opening a record.

Access where the work is

The office, the yard, a site two hundred kilometres away, on a phone or a desktop. Same system, same rules, same figures.

Room to grow into

Built so a new site, a new product line or a new reporting requirement is an addition rather than a rebuild.

Let us look at what is slowing you down.

Tell us what is manual, slow or hard to trust. We will come back with what we would do about it, how long it takes and what it costs. No obligation either way.

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